Howard has done a good job of pulling this off so far

"Ourmodel has evolved to one where we consistently achieve remarkable economic andclinical outcomes."About ValueOptions(R), Inc.ValueOptions(R), Inc., the nation's largest independent behavioral health andwellness company, provides services to more than 23 million individualsthrough a variety of contracts with state and county agencies and,additionally, with health plans and employers. ValueOptions(R) is a nationalbehavioral health and wellness company that specializes in management for allbehavioral health issues and promotes health and wellness through innovativeprograms. ValueOptions(R) mission is to improve the health and wellness forthe people it serves.About CareIntegra CareIntegra is the registered trademark and business name for the UniversityAlliance for Behavioral Care (U/ABC), incorporated in 1999 in the State ofNevada by a group of visionary investors led by Dr Nicholas A Cummings,Ph.D. Anderson, Vice President of Public Affairs of ValueOptions(R), Inc.,1-703-390-5225, , or Edwin Edghill, VicePresident of CareIntegra, Inc., 1-484-410-9888, . The baseball winter meetings are underway and there is nothing to better help to kick off the meetings than a blockbuster trade.Well, not exactly.There was one trade today so far, but a blockbuster it is not.Today, the New York Yankees traded relief pitcher Brian Bruney to the Washington Nationals for a Player To Be Named Later This is probably a good thing for Bruneys career.

Going to Washington is good for BruneyBruney, who is 28, strikes me as a guy who cant pitch in a big market. Every single time the Yankees gave him an opportunity to do something in the Bronx, either Bruney got hurt or imploded.Remember, it was Bruney who came into the 2009 season as the eighth inning set-up guy to Mariano Rivera.But, of course Bruney struggled, got hurt, Phil Hughes took over in the eighth, and the rest is history.Bruney will go to Washington and have a chance to be the eighth inning set-up to current closer Mike MacDougal.There is an outside chance of Bruney getting a shot at being the closer in Washington if the Nationals non-tender MacDougal.Bruney needs to limit his walks and, of course, stay healthy in order to be effective for the Nationals.For a guy with decent stuff, Bruney walks way, way to many batters.Bruney for his career has averaged 6.2 walks/9 innings.Its hard to rely on a guy who goes to a 3-2 count on every batter and almost walks as many as he strikes out (8.9 Ks/9 for his career).Bruney has pitched six seasons with the Arizona Diamondbacks and Yankees and will be under the Nationals control until after the 2011 season. You can follow The Ghost of Moonlight Graham on Twitter theghostofmlg This article is also featured on The Ghost of Moonlight Graham. Louis game, Howard played well enough to get his team into overtime where he made several key saves, including a point-blank try by Paul Kariya.Once in the shootout, Howard allowed only one goal in four tries, setting the stage for Todd Bertuzzi's winner in the fourth round.Sunday's win was certainly a team effort, but Howard played spectacularly, allowing only one goal (and that on a quick deflection) and almost single-handedly killing off the second of three Rangers' power-plays.Oh, he also stopped a penalty shot.Ranger's forward Ryan Callahan was hooked on a break-away by Detroit defenseman Jonathan Ericsson and awarded a penalty shot.Callahanexecuted a beautiful fake and then deked to his right, only to have his attempt thwarted at thegoal-line by Howard's left pad.Taken at face value, solid as they were, these are just two wins by a rookie goaltender.However, Jimmy Howard's performance as a whole this season reveals a player that is confident, cool under pressure, andaggressively competing on a nightly basis.Have there been some bad goalsAbsolutely.Howard has looked every bit the shaky rookie and has let in some real stinkers here and there.But, such is the case with any goaltender in the league.The trick to winning in that position is making sure that the bad goals don't outnumber the great stops.Howard has done a good job of pulling this off so far.Regardless of his play, Chris Osgood is 37 and staring down the barrel of retirement.Few goalies not named Roy, Brodeur, or Hasek can realistically expect to be a No. 1 net-minder past 35.Facing serious cap issues and limited options via the trade route, the time could not be better for Detroit to once again see a homegrown talent become a permanent resident between the pipes.Howard should be aware, however, that it's a mighty rough neighborhood he's moving to..

NTRglobal Earns Product of the Year Award for NTRsupport FirstHelp fromCustomer Interaction Solutions(R) Magazine'NTRsupport FirstHelp is Honored for Outstanding Innovation as a Cost-cuttingCall Deflection Tool that is Fully Integrated with On-Demand Remote Support'BARCELONA, Spain and DALLAS, Jan. 7 /PRNewswire/ NTRglobal( http://), today announced that NTRsupport FirstHelp(), a customer self-service portal that is fully integratedwith NTRsupport, received a Product of the Year Award from TechnologyMarketing Corporation's (TMC(R)) Customer Interaction Solutions magazine.(Logo: http://)"NTRsupport FirstHelp gives overworked help desk staff, contact centerrepresentatives, IT departments and managed service providers an innovativecustomer self service solution that combines efficiency with the potential tomeasurably increase customer satisfaction," said Nadji Tehrani, executivegroup publisher and editor-in-chief of Customer Interaction Solutions."WithNTRsupport FirstHelp, NTRglobal has once again proven they are committed todelivering excellence with end-to-end remote support solutions that providerobust performance and significant return-on-investment while delivering asuperior customer experience."With NTRsupport FirstHelp, service and support professionals have aprofessionally-designed portal template for publishing a self service portalincluding product information, helpful tips and tricks, best practicesinformation, images, video and more.Utilizing a self service solution suchas FirstHelp, service organizations can increase their call deflection ratesfor routine tasks to allow service desk representatives to spend more qualitytime solving complex issues.NTRsupport FirstHelp improves and extends support availability and reducescall and session volume while increasing support quality without addingadditional operators or infrastructure.For managed service providersFirstHelp can increase brand awareness and loyalty through a fullycustomizable web portal, projecting the look and feel of their clientcompanies. SMBs can compete on a more level playing field with anyorganization that may have a larger technical staff and customer careprofessionals.Key features of NTRsupport FirstHelp include:Drag and drop portlets which makes FirstHelp set-up easy and intuitiveFully customizable with a wide range of colour and design options,product and company logo branding opportunitiesIntegration with live help via one-click access to NTRsupport LiveChator remote support sessionEasy access to product information through open or login/passwordprotected accessAbility to create multiple FirstHelp portals for different audiences(prospects, customers, partners and salespeople)"At NTRglobal, we focus on innovative solutions tailored to the needs of ITdepartments and service organizations," said Lluis Font, CEO of NTRglobal. "Weare extremely pleased to be recognized by Customer Interaction Solutions forNTRsupport FirstHelp which is a signature solution in NTRglobal's expandingportfolio of IT services."For 11 years, Customer Interaction Solutions magazine has recognized thecompanies which demonstrate excellence in technological advancement andapplication refinements.About NTRsupportNTRsupport is an on-demand remote support solution that enables IT techniciansto take secure remote controland rapidly resolve technical support issues oncomputers and Pocket PCs running on a multitude of operating systemsincluding: Windows 9X, 2000, NT, ME, 2003, XP, Vista; Mac 10.3.9 or later(Panther, Tiger, Leopard) run in PowerPC or Intel processors, 32 or 64 bits;any Linux distribution with GNOME or KDE as a graphical environment; MicrosoftWindows Mobile 2003, 2003 SE, Mobile 5, Mobile 6 Professional and Classic. Able to deliver technical support to computers almost anywhere with anInternet connection, thousands of businesses around the world use NTRsupportto decrease operational costs while enhancing customer satisfaction.NTRsupport is available in two models: software-as-a-service (SaaS) or SelfHosted, both offering quick implementation and rapid return-on-investment.About NTRglobalMore than 15,000 companies of all sizes in more than 60 countries rely onNTRglobal to deliver enterprise-grade security and reliability for on demandremote support with NTRsupport(TM) for their PCs, servers and Windows Mobiledevices and remote administration with NTRadmin(TM) to manage and automatetheir IT tasks.

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